Suppose you started a company and brought a good product into the market by keeping all the things in mind (Quality, price, delivery of the product) and gave hard competition with your competitors and your company started generating revenue day by day but after a certain period of time you are unable to solve your customer’s query due to any of the following reasons;
- You don’t have enough manpower
- Customer calls you after office hours or on holiday
- Your team is not an expert in handling the query
- The line is busy because of too many calls
- Your employees who solve the queries are absent
Any of the above reasons is enough to make the customers unsatisfied with your business by keeping all other benefits aside and they will go with your competitor’s business.
If you don’t want your business to suffer with the above condition you need to hire a professional outsourcing company just book a free call that will be available all the time to handle and solve your customer’s query and always work in your backend no matter whether you are on holiday with your family or working on other project goals that’s only if the help of call center outsourcing
Here is the list of the Top 13 Call Center Outsourcing Companies in Kolkata
AM2PM Support
Founded by CA Mayank Jain and Ankit Kapoor. AM2PM support is one of the best call center outsourcing company offering services in Kolkata, all over India and the United States, holding a strong record of success and maintaining a large portfolio of clients with a strong experience team for customer service and support across multiple industries.
One of the interesting part of AM2PM is that we have a special team of expertises in multiple fields that helps in understanding business needs in unique ways and customize a plan for your business that help in the rapid growth of business all over the world. This makes us the perfect call center outsourcing provider to take on and fulfill all of your outsourcing requirements quickly and affordably.
Why only AM2PM Support outsourcing call center, not others?
AM2PM Support Outsourcing always give customize solution to their client as per their requirement with the help of experts in the field of customer business as we have a team of experts of different fields. Our security protocols and strict industry regulations ensure the confidentiality and protection of your information. We have taken significant measures to protect your information from internal and external threats.
Key features of AM2PM Support:
- Budget-friendly
- Experts team
- Data privacy
- 24*7*365 support
- Customized approach
WERVAS
Wervas is one of the leading business outsourcing service provider was founded in 2016 in Kolkata with a mission to provide virtual assistance services to small to medium-sized businesses, startups, and individuals.
The company offers virtual assistants, web design and development, and search engine optimization services. Whether you are looking to create remarkable experiences for your customers or grow your business with digital solutions you will find everything under one roof.
Smart Call Center Pvt.Ltd
Smart call center solution pvt. Ltd is a leading call center that helps in getting funding easily from top lending institutions all over the world. Smart call center was founded in 2006 in kolkata.
The company offer outsourcing services like IT support, call center support ,online digital marketing and web designing.
Concentrix
Concentrix is one of the largest BPO company in India was founded in 1983 in America and it was subsidiary of SYNNEX Corporation til 2020 and now one of the leading global provider of customer experience in solution and technology.
The company offer Cx strategy,experience design,digital platforms,automation & operation,enterperise,modernization,data & analytics cx management and content trust and safety.
Vishnu Solutions
Vishnu Solutions is an international and domestic call center established in 2000 in Kolkata with a mission to provide high-ended call center customer service all over the world
The company offer market research,call center and help desk services.
Mahe Technologies Pvt Ltd
Mahe Technologies pvt ltd is telesales company expert in BPO & IT Solutions in India and UK. it was established in 2016 .Their unique and coordinated approach for satisfying customers creates long lasting and profitable relationship that benefits clients for the long terms.
The company offers Lead generation ,B2C telemarketing,customer surveys,design,development and digital marketing
Indopremier Infotech
Indopremier Infotech is a SaaS-based, no-code Conversational AI platform helping Insurance Carriers and Fintechs increase Digital Sales, automate Inbound and outbound calls, and deliver delightful customer support .
The company offers 360 degree customer support, email&chat support, appointment setting ,artifical intelligence in chatbot,appointment setting,inbound and outbound call center services and market research.
ERLENDIS SOLUTIONS INDIA PVT LTD
ERLENDIS SOLUTIONS is an integrated er providing call center customer services by combining best available technology, processes and people. It is an International Call Center located at Kolkata with a mission to provide high-end call center customer services through our Contact Center.
Company offers Inbound and outbound call center,lead generation,help desk,construction and telephonic survey.
Task Virtual
Task virtual is one of the leading outsourcing company in virtual assistance services was founded in 2016 in kolkata with a mission to provide to offer a gift of time by providing virtual assistance service at nominal cost.
The company offers virtual assistance services in all sectors.
Kankei
Kankei is one of the outsourcing call center established in 1998 in Mumbai working all over India with an aim to provide solutions to the needs of large multinational and domestic companies in areas related to their key stakeholders.
The company offers Consumer Call Center,Trade Call Center,Human Resources Call Center and ESG Related Services
V3 Outsourcing Sol Private Limited
V3 Outsourcing is one of the leading outsourcing BPO offering world class solutions to entrepreneurs, startups and SMEs all over the world to form dedicated beneficial relationships with clients. V3 was established in 2013 in kolkata(India).
Company offers inbouding & outbouding call center services, chat support services,data entry services, design and developments.
Skytel Outsourcing
Skytel Outsourcing is an BPO company which is a part of the Skytel Group of Companies from Australia that helps its clients make the most of the advantages inherent to outsourcing.It offers a very broad spectrum of services and solutions
The company offers; Software development, Web development, Telemarketing services and Call center services
Anupam Technologies Pvt.Ltd
Anupam Technologies Pvt.Ltd is one of the outsourcing BPO started with a believe that the BPO industry is not exclusively about “outsourcing”. However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends
The company offers data entry services, e-support services, finance & accounting management services, data conversion services and call center services.
Conclusion
Customers are the one from whom you generate revenue of any business that’s why it is well said in India if you want grow your business with rapid growth and want to stay in market for long then treat your customer like god and we are here to treat you customer as god in the form of one of the best outsourcing AM2PM Support company (Team of experts)
