{"id":237726,"date":"2023-03-27T09:50:59","date_gmt":"2023-03-27T04:20:59","guid":{"rendered":"https:\/\/am2pmsupport.com\/?page_id=237726"},"modified":"2024-03-18T18:22:36","modified_gmt":"2024-03-18T12:52:36","slug":"ticket-management-outsourcing","status":"publish","type":"page","link":"https:\/\/am2pmsupport.com\/services\/ticket-management-outsourcing\/","title":{"rendered":"Ticket Management Outsourcing Services"},"content":{"rendered":"

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TICKET MANAGEMENT OUTSOURCING<\/strong><\/h4>\n

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Overjoyed customers and improved customer loyalty with expedited ticket management<\/h1>\n

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Improve customer engagement by prioritizing customer support through ticket management outsourcing.<\/p>\n

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HAPPY CUSTOMERS- HAPPY BUSINESS<\/strong><\/h4>\n

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Crucial need for speedy ticket management<\/h2>\n

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Ticket management helps you in handling complex customer queries at the earliest and ensures that you provide impeccable support to your customers.<\/p>\n

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Delight your customers and boost customer retention rate with expediated service<\/h2>\n

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Resolve complex customer queries at the earliest possible, improve customer retention, and increase team productivity, ultimately leading to increased closures.<\/p>\n

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Speedy resolution<\/h3>\n

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With ticket management outsourcing, you can speed up the resolution of your customer queries with the help of a team dedicated solely to handling complex customer queries.<\/p>\n

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Improve customer retention<\/h3>\n

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You can build a rapport with the customers by expediting customer ticket resolution. This makes your business more reliable, ultimately helping you increase customer retention.<\/p>\n

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Boost team productivity<\/h3>\n

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Ticket management needs significant attention & a skilled team. Outsourcing ticket management will ease the burden on your team. Thus, improving their productivity and increasing closures.<\/p>\n

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Increased customer satisfaction<\/h3>\n

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Customers are eager to get their queries resolved. By outsourcing ticket management services, you can accelerate the process manifolds and surpass customer expectations.<\/p>\n

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Make your customers loyal to your business by providing effective yet accelerated resolution to their tickets<\/h2>\n

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AM2PM Support understands your customers\u2019 needs and ensures to engage them better and build their faith in your brand by providing a 24×7 ticket management service.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.19.5″ _module_preset=”default” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/A-Decade-of-Experience.png” alt=”A decade of experience” title_text=”A-Decade-of-Experience” _builder_version=”4.19.4″ _module_preset=”default” max_width=”60px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Skilled team<\/h3>\n

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Our team comes with 10+ years of expertise in customer support and ticket resolution ensuring your customers get nothing less than the best.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/You-Stay-in-Control.png” alt=”You stay in control” title_text=”You-Stay-in-Control” _builder_version=”4.19.4″ _module_preset=”default” max_width=”60px” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Prioritized customers<\/h3>\n

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Your customers will be our priority. We are strictly against letting customer queries get stale in the inbox. We manage a ticket as soon as we get one.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/We-Understand-Your-Customers.png” alt=”We know your customers” title_text=”We-Understand-Your-Customers” _builder_version=”4.19.4″ _module_preset=”default” max_width=”60px” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

Transparent process<\/h3>\n

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AM2PM team believes in utmost transparency. You can track ticket trail, turn-around time, and solutions offered to the customers. Our process is crystal clear.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/Good-For-Your-Bottom-Line.png” alt=”Good for your bottom line” title_text=”Good-For-Your-Bottom-Line” _builder_version=”4.19.4″ _module_preset=”default” max_width=”60px” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

No gaps in the process<\/h3>\n

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We take complete accountability for the task, ensuring no loopholes in the process and no customer ticket is left unattended.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.5″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Reliable work process” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00C9C9″ icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” image_icon_custom_padding=”|||0px|false|false” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Secure customer data” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00C9C9″ icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” image_icon_custom_padding=”|||0px|false|false” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Use of advanced tech ” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00C9C9″ icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” image_icon_custom_padding=”|||0px|false|false” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Easy tracking ” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00C9C9″ icon_placement=”left” image_icon_width=”20px” content_max_width=”100%” _builder_version=”4.19.5″ _module_preset=”default” image_icon_custom_padding=”|||0px|false|false” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.5″ _module_preset=”596f4725-1c36-45b8-8f21-69157f74cf89″ text_font_size_phone=”14px” text_font_size_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n

Make your customers a priority and improve customer engagement with ticket management outsourcing.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#request-callback” button_text=”Ticket Management Outsourcing ” button_alignment=”left” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#000000″ button_border_width=”1px” button_border_color=”#000000″ button_border_radius=”8px” button_on_hover=”off” background_layout=”dark” button_text_size_tablet=”15px” button_text_size_phone=”14px” button_text_size_last_edited=”on|desktop” button_icon_last_edited=”off|desktop” global_colors_info=”{}” button_text_color__hover_enabled=”on|desktop” button_bg_color__hover_enabled=”on|hover” button_text_color__hover=”#FFFFFF” button_bg_color__hover=”rgba(0,0,0,0.9)” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Testimonials” _builder_version=”4.19.5″ custom_padding=”0px||60px||false|false” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”4%” global_module=”237740″ global_colors_info=”{}”][et_pb_row _builder_version=”4.19.5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||0px||false|false” custom_padding=”0px||0px||false|false” custom_width_px=”710px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Request Section Title” _builder_version=”4.19.5″ header_text_color=”#000000″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” background_layout=”dark” max_width=”710px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n

Happy clients <\/b><\/h1>\n

[\/et_pb_text][et_pb_divider color=”#000000″ divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.19.5″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”center” height=”5px” custom_margin=”||20px|” custom_padding=”||20px|” animation_style=”slide” animation_direction=”bottom” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Janet Renolds” portrait_url=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/portrait-02.jpg” quote_icon=”off” admin_label=”Testimonial 01″ _builder_version=”4.19.5″ body_text_color=”#000000″ author_text_color=”#000000″ use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” animation_style=”fold” animation_direction=”right” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n

“Live chat outsourcing from AM2PM Support has helped us provide real-time responses and support to our customers, we are so glad because our customers are happier than ever!”<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Sara Blankenship” portrait_url=”https:\/\/am2pmsupport.com\/wp-content\/uploads\/2023\/01\/portrait-01.jpg” quote_icon=”off” admin_label=”Testimonial 01″ _builder_version=”4.19.5″ body_text_color=”#000000″ author_text_color=”#000000″ use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”20%” locked=”off” global_colors_info=”{}”]<\/p>\n

\u201cAM2PM Support live chat outsourcing services helped us address our customers\u2019 concerns and solve their problems by providing 24X7 support. We are so delighted with improved number of conversions.\u201d<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Blog” _builder_version=”4.19.4″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px||20px||true|false” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” _builder_version=”4.19.4″ _module_preset=”default” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” header_2_text_align=”center” global_colors_info=”{}”]<\/p>\n

Guides to ticket management outsourcing: What, How, & Why<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Get updated industry insights on ticket management and build customer loyalty with ticket management outsourcing.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=”on” _builder_version=”4.22.0″ _module_preset=”default” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_code _builder_version=”4.24.2″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]

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